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Storage World

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50% discount off first 8-weeks

Conveniently located nearby

Flexible terms available

20 different unit types available

Jobs at Storage World

In any business, people make the difference and not least a modern Self-Storage facility. The customers of Storage World Self- Storage & Workspace require great customer service. They need to understand what we can do for them, be matched to our best value offer, be supported through their stay and be pleased enough to recommend friends.

storage world manchester employee packing cardboard on forklift

We are looking for people that can enhance our existing team and support our growth aspirations. We are growing, both in terms of the occupancy levels at each existing store and ambitions to open new.

We are looking for candidates that are great communicators, friendly, organised, problem solvers and enthusiastic. All roles are customer-facing and so previous sales and customer services experience would be beneficial. Ongoing support and training is provided through our robust development programme and monthly workshops.

The customer base is varied as Self-Storage can appeal to anyone. They are individuals moving home, requiring space nearby or for their business, sometimes short-term and often indefinitely. No two customers are alike, our role is to personalise what we do and ensure they are supported.

Sales

  • Managing incoming telephone calls, web enquiries and walk in visits
  • Following up all enquiries in line with customer expectations
  • Selling merchandise, insurance and support services

Customer Support

  • Managing customer expectations through their duration of stay
  • Overseeing the operational needs of the branch

Store Standards

  • Ensuring that the store reflects the best impression for customers

AVAILABLE OPPORTUNITIES

Applications by email to jobs@storageworld.co.uk including details of current salary and reason why you are interested in the role.

Position: Storage Adviser

Location: Greater Manchester

Hours: 24 – 30hrs per week (inc Weekends)

Rate:  £12,500 – £17,500 + bonus

Role overview:

The individual will have a mature approach to the role and will be comfortable lone working or as part of the wider Storage World team. They will have sales or customer service experience and apply a hands-on approach re the day to day functioning of the facility.

Previous storage experience is not required as the successful candidate will receive appropriate training in all aspects of the role. The position is varied in relation to breadth of duties and levels of responsibility which include:

  1. Managing new and existing customer expectation
  2. Opening and closing the facility
  3. Utilise in-house storage software Space Manager
  4. Follow store management schedule
  5. Ensure facility standards are maintained/exceeded
  6. Ensuring individual areas of responsibility are fully undertaken
  7. Coordinate activities with other team members
  8. Ensure smooth management of customers and facility issues

Position: Customer Services

Location: Greater Manchester

Hours:  40hrs per week (inc Weekends)

Rate: £18,000  – £24,000 + bonus

Role overview:

The individual will have a mature approach to the role and will be comfortable lone working or as part of the wider Storage World team. They will have sales or customer service experience and apply a hands-on approach re the day to day functioning of the facility.

Previous storage experience is not required as the successful candidate will receive the appropriate training in all aspects of the role. The position is varied in relation to the breadth of duties and levels of responsibility which include:

  1. Managing new and existing customer expectation
  2. Create a great move in experience for the customer
  3. Successfully address and resolve customer issues
  4. Proactively seek out ways to improve customer service levels
  5. Opening and closing the facility
  6. Utilise in house storage software Space Manager
  7. Lead the store management schedule
  8. Ensure facility standards are maintained / exceeded
  9. Ensuring individual areas of responsibility are fully undertaken
  10. Coordinate activities with other team members
  11. Ensure smooth management of customers and facility issues

Space Guide

With so many options, deciding on a unit size can be confusing. To make it super simple, we developed a handy size estimator to help you visualise each of our unit sizes in a practical way and find the right fit for you.

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Sizes

  • 25 SQ FT
  • 35 SQ FT
  • 50 SQ FT
  • 75 SQ FT
  • 100 SQ FT
  • 150 SQ FT
  • 200 SQ FT

25 SQ FT

Measuring the same size as a small garden shed, our 25 sq ft unit is the perfect solution for storing a few household items. Declutter the home and store seasonal items or a few boxes in this cost-effective, small unit.

25Illustration
  • Christmas decorations
  • Valuable tools
  • Single mattress
  • Armchair
  • Memorabilia

35 SQ FT

A 35 sq ft self-storage unit is around the same size as the average garden shed and is big enough to store the contents of a studio flat.

35Illustration
  • Dining room table and chairs
  • Garden furniture
  • Multiple boxes
  • Bicycles

50 SQ FT

A 50 sq ft storage unit is half the size of the average garage and is big enough to contain the content of a one-bedroom flat.

50Illustration
  • Queen size bed
  • Dresser
  • Office desks
  • Filing cabinets

75 SQ FT

Our 75 sq ft unit can hold the contents of an average two-bedroom flat. The high ceiling allows boxes to be stacked on top of one another, with room for several furniture items.

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  • Large appliances
  • Dining room tables and chairs
  • Business inventory
  • Filing cabinets
  • Bookcases

100 SQ FT

The medium storage unit can hold the contents of an average two-bedroom flat, or serve as a small office or warehouse.

STWD-0039-Size-Guide-Illustrations-100sq-ft-1
  • A sofa set
  • Garden furniture
  • Bicycles and sport equipment
  • Business inventory

150 SQ FT

Our 150 sq ft unit is the same size as one and a half garages. As a large storage unit, it benefits both businesses and households who need to store large items.

STWD-0039-Size-Guide-Illustrations-150sq-ft-1
  • Piano
  • Sofa sets
  • Wide-screen TVs and valuable appliances
  • Stock for online businesses

200 SQ FT

As a large storage unit, the 200 sq ft space can hold the contents of a large four or five-bedroom house. It’s a cost-effective and convenient alternative to warehousing, perfect for bulky stock, merchandise and palletised goods.

STWD-0039-Size-Guide-Illustrations-200sq-ft-2
  • Large appliances including a fridge-freezer
  • Bulky warehouse stock
  • Sofa sets
  • Large garden furniture

Secure Storage Solutions

Clean, safe and secure storage solution at an affordable price, highly recommend this place, very close to the heart of manchester, easy access in and out. Big thanks to Tricia and her team for sorting out my storage needs, very knowledgeable, professional and more importantly friendly.
Highly recommended.

Marcus Wong

A Quick and Easy Process

Quick and easy to reserve and simple sign up process when I arrived. I had under estimated my load size and needed more space which the guys on site quickly arranged for me. Very helpful and friendly staff. A recommended company

Alex Jones

Same Day Move In

Fantastic experience. Needed storage quickly and the staff were on hand to help get everything sorted as fast as possible – was in the same day. They even helped to make sure I got the right size unit so I didn’t over pay – they could have sold me a far bigger one but wanted to make sure I got the best deal and was happy – that doesn’t happen very often! Well Done!

Ed Green-Moore

Extremely Helpful Staff

Extremely helpful staff, talked me through everything, gave me a tour of the facility, the sign up process was very straight forward, and most important excellent value for money.

John O'neill

Trolleys and Good Lighting

Great storage with lots of trolleys and good lighting. Lots of parking bays so it is easy to park close to the storage unit entrance. A friendly and helpful team (Anthony and Nick) that get back to you quickly by email or phone.

Tanya Grenade

100% Recommended

100% recommend Storage World. The storage lockers are well priced, secure and very clean. The facility is well set up to make loading and unloading very straight forward. Jeni on the desk was so increddibly helpful and went out of her way to make sure we were well set up and happy. Thanks very much to all at Storage World and particularly Jeni!

Tom Daubney

Business Self Storage

Can’t praise the guys enough, Tricia initially found me a unit over year ago and patiently kept me up to date on availability as I was unable to move my business as quickly as I’d hoped. All the staff are friendly and helpful. A safe and clean place to work.

Joanne Beswick